Shipping policy

Please allow 1-3 business days for your order to be processed.

Depending on your shipping address, you should receive your order in 1-5 business days. 

We use USPS as our preferred shipping carrier.

Currently, JTwist Living only ships within the continental United States.
Your order will ship from our Madison, IN location.


Stolen or Missing Packages:

All orders are shipped to the address provided by the customer at the time of checkout. We are not responsible for packages delivered to the incorrect address if the wrong address was provided at the time of checkout.


Refused or Undeliverable Packages:

Refused or undeliverable packages will be subject to return shipping costs. Return shipping costs may vary.


Canceled orders:

We make every attempt to keep our website inventory up to date. Occasionally, we may not have the merchandise that you ordered because we do not stock large quantities of any item. If this happens, your order will be canceled and refunded back to the original payment method. You will receive an email notification of the cancellation.